When you visit the Belle+Boo website, place an order or get in touch with us, we may collect information such as your name, email address, billing and delivery address, telephone number (if provided) and any personalisation details you submit for your order. Our website also automatically collects certain technical information, including your IP address, browser type, device information and pages you visit to help us understand how our website is being used.

We use your information to process and fulfil your orders, create personalised products, communicate with you about your purchase and provide customer support. We may also use your information to improve our website, prevent fraud and meet our legal and accounting obligations. If you have chosen to receive marketing emails, we may occasionally send updates about new products, offers and promotions, and you can unsubscribe at any time.

Your payment information is processed securely through our payment providers. Belle+Boo does not store your full payment card details. Payments are handled using secure, encrypted systems to help keep your information safe.

We only share your information when it is necessary to operate our business. This includes trusted providers such as Squarespace, which hosts our website, payment processors that securely handle transactions and delivery companies who need your details to deliver your order. We may also share information where required by law, such as with tax authorities. We never sell your personal information to third parties.

Yes. Like most websites, Belle+Boo uses cookies to help the website function correctly and provide a better browsing experience. Cookies allow features such as remembering items in your basket, improving website performance and helping us understand how visitors use our site. You can manage or disable cookies through your browser settings, although doing so may affect some website functionality.

We will only send marketing emails if you have chosen to join our mailing list or given us permission to contact you. These emails may include information about new products, special offers and business updates. You can unsubscribe at any time by clicking the unsubscribe link included in every marketing email.

We only keep your personal information for as long as it is necessary. Information relating to purchases may be retained for up to six years to comply with UK tax and accounting requirements. After this period, your information will be securely deleted or anonymised where appropriate.

We take the security of your personal information seriously. We use trusted service providers and appropriate technical measures to help protect your information from unauthorised access, misuse or disclosure. While no online system can guarantee complete security, we work hard to ensure your data is handled responsibly.

Under UK data protection law, you have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, request that we delete your data where appropriate, restrict or object to certain types of processing and request a copy of your personal information. You may also withdraw your consent to receive marketing communications at any time.

If you have any questions about this Privacy Policy or would like to exercise any of your data protection rights, you can contact Belle+Boo by emailing shopbelleandboo@gmail.com.

We will always do our best to resolve any concerns promptly.

If you are unhappy with how we have handled your personal information, please contact us first so we have the opportunity to resolve the issue. If you remain dissatisfied, you have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent authority for data protection.